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10% of conflict is due to difference in opinion and 90% is due to delivery and tone of voice

10% of conflict is due to difference in opinion and 90% is due to delivery and tone of voice
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"10% of conflict is due to difference in opinion and 90% is due to delivery and tone of voice."

Relevant: "Whenever you're in conflict with someone, there is one factor that can make the difference between damaging your relationship and deepening it. That factor is attitude." - William James

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22 Quotes from The Mortal Instruments series by Cassandra Clare

22 Quotes from The Mortal Instruments series by Cassandra Clare

The words you speak become the house you live in

The words you speak become the house you live in

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